About Us

About Us

Thermal Solutions International (TSI) produces and supplies paper, label and imaging products to various businesses and industries around the world. TSI focuses on providing products and services widely used in retail, manufacturing and distribution. We also serve the needs of airline, healthcare and other service related industries.

TSI’s customer base consists of thousands of commercial and industrial clients in over 25 countries across the globe. Our corporate headquarters are based in Jacksonville, Florida and we have distribution centers and sales offices in various locations across North America.

Our Operations
TSI operations are founded on innovation, superior customer satisfaction, environmental protection and quality control . We are committed to preserving the TSI reputation for producing quality driven products, ideas and services that add value to our client's businesses.

Every aspect of operations are aimed at helping customers succeed. Our highly competent global distribution network is designed to serve clients in real time and we have a team of highly experienced and knowledgeable sales and customer service professionals ready to serve your specific needs.

Capitalizing on Responsiveness
We value each and every relationship with our customers. We build lasting relationships to ensure we make business decisions that are beneficial to our clients as well. Our lean management structure allows us to provide customers an exceptional level of responsiveness so they’re able to make well-timed decisions in competitive business settings.

Our Services
Besides the global procurement and distribution of paper, label and imaging products, Thermal Solutions International provides the following associated services:

  • Account Management: TSI streamlines its operations and works with a documented call escalation procedure. We have region specific Account Executives in North America, Europe and Asia. Customers are each assigned an Account Representative for faster response time and more personalized account supervision.
  • Inventory Management: We offer this value-added service to our customers so we can work in collaboration with them for vital warehousing functions. These include monitoring warehouse inventory levels and notifying them of purchase order requirements in case minimum inventory levels aren’t met. Additionally, TSI coordinates manufacturing and distribution activities for its customers based on an agreed set of guidelines designed to cater to their specific needs.
  • Warehousing and Distribution: We have the geographical edge to ensure the timely delivery of your requirements and supplies. Upon your request, TSI can warehouse and manage the flow of manufactured products through our numerous distribution facilities across the globe.
  • Consultation: TSI provides consultative supply services to customers needing expert advice in their business operations. We can help you with your business requirements analysis as well as hardware/software assessments and paper specification meets application evaluations.
  • Contact TSI today at 1 866 577 9671 (toll free) or email us at
    info@tsipaper.com to learn more about our products and services.